H. Lee Mathews, Chair
Bruce Carroll
John Derrick
Jim Duncan
Diane McGarry
Dan McCormick
Kate Hines, Staff
PURPOSE
"To provide the General Manager and the Board of Directors an outline for long range planning for the Fripp Island Property Owners Association by gathering data and surveying owners."
Executive Summary
The Long Range Planning Committee identified the available products, amenities, and the types of Fripp Island property owners. Further segmentation included the environment and infrastructure.
Analysis showed the need for additional information. The need for input from the property owners led to the development of a web based survey. Specific questions and the creation of a quantitative rating system followed. Paper surveys were available and manually input for those without access to the web. The ability to insert written comments created 53 pages. For those who wish to obtain further information, the raw data are available as the results reside on FIPOA servers.
Eight hundred fifty two (852) or 40 % of the property owners responded making the data statistically credible. As data was analyzed, the Long Range Planning Committee felt that in order for the Island to achieve and maintain the highest level of standards, only answers of Medium High (4) and High (5) should be the measures of success and importance. Based upon the responses, clearly identifiable current issues, concerns, and potential Island conditions became apparent. These data sorted, first by "Importance", and then by "Satisfaction" creating a "Gap" rating capability. Further data sorts by category owner i.e. shared responsibility, FIPOA, or Fripp Island Resort are available. See Appendix I: Gap Ratings and Bar Chart
Chart 1 (below) presents a summary of the data. Importance scores were measured on a 5-point scale, satisfaction scores on a 5-point scale, and the gap scores were calculated by subtracting the satisfaction score from the importance score. The percentage in the chart represents the number of respondents who felt the attribute in the question was important and the level of satisfaction with that particular area. For example, the beach was considered important by 98% of the respondents, about 62% of the respondents were satisfied by the beach environment, and the gap of 34% was the difference. A complete set of charts may be found in Appendix I.
To analyze the data and to develop recommendations, the Committee categorized the data and analysis into three categories:
1) Those areas where responsibility is shared by the FIPOA and the Fripp Resort
2) Those areas under the FIPOA
3) Those areas under control of the Fripp Resort
Higher priority issues with a "Shared responsibility" include:
•
The Beach (Q.22)
•
Should rental guests be charged fees (Q.52)
Higher priority items for FIPOA include:
•
Quality of life concerns (Q. 54)
•
Island infrastructure at build-out (Q. 55)
•
Concern for public crossovers (Q.24)
Higher priority concerns for Fripp Island Resort include:
•
Dining (Q.34)
•
Swimming pools (Q.44)
•
Fitness center / work out facility (Q.42)
The Long Range Planning Committee recommends strong consideration by the Board of Directors of applicable data factors for future decisions regarding all FIPOA aspects of Fripp Island. Each committee should be encouraged to "data mine" all relevant questions and comments for inclusion in any recommendation or proposal.
The Long Range Planning Committee further recommends that all data, reports and other information regarding Fripp Island Resort be delivered to them as well as an offer to clarify data as they may request.
The web-based survey enables the FIPOA Board of Directors, FIPOA General Manager, and committees to research the opinions, desires and concerns from a majority of property owners on any subject. Economic issues, funding restrictions and environmental concerns dictate frugality. Opportunities for simple and low cost improvement in many areas can be identified using the information that has been gathered and stored.
INTRODUCTION:
In the summer of 2007, the Fripp Island Property Owners Association Board of Directors convened a committee to look at a number of current and future issues that may affect Fripp Island and its owners. The charge to the committee was open to any and all issues and concerns that the committee might choose to address that relate to owning property on Fripp Island.
The committee consists of the following property owners: H. Lee Mathews, Bruce Carroll, John Derrick, Jim Duncan, Diane McGarry, and Dan McCormick. Kate Hines, FIPOA General Manager, served as a participant and staff support to the committee.
The committee started with an environmental scan of the Island and focused its thinking on constituents, products, amenities, infrastructure and audiences. Multiple aspects of the Island were considered. From this scan, critical information about the current status of the Island was gathered. During this phase a number of issues were clarified and accurate data were collected. An overview of the collected data is presented in attachment Appendix II: Fact Sheet.
After gathering and reviewing available data, the committee concluded that it needed more information. Before the committee could make recommendations to the FIPOA Board, the property owners were surveyed to determine their issues, concerns and how they view current and potential Island conditions.
The Committee elected to use a WEB based survey tool and encouraged property owners to take the survey on line. Paper copies of the survey were made available to any property owner that wished to have one. A copy of the survey questions is attached in Appendix III: Survey.
The survey was conducted in February and March of 2008. The response rate was much higher than the committee anticipated. There were 852 responses representing 40% of the total properties on the Island. From these data, the Committee feels the recommendations and suggestions presented to FIPOA to be statistically significant.
The survey was constructed in a manner that provided respondents the opportunity to answer questions in a quantitative manner, and also to add qualitative comments. Fifty-three pages of written comments were received from property owners and used to validate the survey results.
The remainder of this report will focus upon the data, findings and recommendations of the Committee.
KEY DEMOGRAPHICS OF THE SURVEY RESPONDENTS
The 852 property owners who responded to the survey represented a mix of types of ownership. The chart at right indicates the number of property owners ranging from single property owners to multiple owners of property.
The property owners who answered the survey varied in age and family size.
Property owners have owned their property for a number of years with a mix of short and long-range ownership.
Many property owners are permanent residents or view Fripp Island as a current or future retirement home. The time on Fripp as a permanent resident ranges from one to twenty one years plus.
Property status is a variable. The responses ranged from a primary residence to a strictly rental property investment. Those who reported owning vacant lots have varied plans to build.
Off-island homeowners' patterns of visits and the length of stay varies. The visits to Fripp are evenly spread throughout the year.
Those who rent their property use a variety of rental management services.
Many property owners on Fripp Island are members of the Fripp Club and use a variety of the amenities that go with membership. The use of the amenities depends upon individual interest and it would be a mistake to think of Fripp as a golf, tennis, or any specific activity type of island.
These responses also represent those who use the Fripp Club amenities.
I. GENERAL CONCLUSIONS
The purpose of this section of the report is to present and comment upon the finding of the study and the research done by the Long Range Planning Committee. This report is organized into four sections. Section one reports the general conclusions about the Island, section two reports findings about the infrastructure of the Island, and section 3 reports the findings regarding the amenities owned and managed by the Fripp Island Resort Company. Specific recommendations are found in section 4.
Concerned with the quality of life on Fripp Island. Approximately seventy eight percent of the property owners surveyed expressed a high level of concern with the future quality of life on Fripp Island. Another 15.51% expressed a medium level of concern. These data are presented in the chart at right.
The comments received indicated that the vast majority of property owners are worried about the build-out of the Island, the infrastructure of roads and bridges, the traffic and parking problems, and the general problems of more people and houses on the Island. More people on the golf courses, tennis courts, marina, swimming pools and restaurants, beaches, bridges and roads, and bike paths means more stress on the infrastructure and a threat to the quality of life.
Comments from the property owners are summarized below:
•
Development on the island must continue, however don't allow the island to be overbuilt
•
Concerned about the proposed future development and over utilization of resources
•
Don't turn us into a Hilton Head Island
•
Keep it green and protected
•
Keep this a wonderful, peaceful, quiet, family-friendly island with natural amenities
•
Balance future development with current maintenance and upkeep
The Long Range Planning Committee feels that the "quality of life" concern must be in the forefront of every decision that FIPOA makes in the next few years. The property owners and FIPOA must plan for what Fripp Island will look like in the future.
Several specific areas of concern appeared to be of primary importance. These three charts are presented below:
Approximately 85% of the property owners are concerned about the infrastructure at build-out of Fripp Island. Since the Island is getting close to this event, the concern is real. The FIPOA Reserve Study indicates that the funding needs will be considerable during the next 10 years. To preserve the quality of life and ambiance of Fripp, the funding, maintenance, or building of roads, bike paths, and bridges will be critical.
Fact: The trend on Fripp Island has been a decline in the number of full time residents. As of August 2008, only 17% of the property owners are full time residents.
An additional concern is a potential change in ownership of the Island's amenities. Seventy percent of the property owners are concerned about a change in ownership.
Twenty eight percent of respondents rent their homes. The rental programs have put additional stress on infrastructure of the Island and upon services such as Security which are funded by the FIPOA. Funding of these security services and Island maintenance are a major concern of FIPOA.
The chart below reflects the feeling among respondents that additional services should be funded by rental guests.
AREAS OF IMPORTANCE AND SATISFACTION
II. General Shared Areas of Interest
The Beach.
The respondents to the survey were asked to rate the importance of various aspects of Fripp life and features to their lifestyle. And second, they were asked to rate their satisfaction with that item. For example, 852 respondents rated the importance of and satisfaction with the Fripp Island beaches.
The charts above show the results of that analysis. To 98% of respondents the Fripp beaches are an important part of the Island. Beaches are the highest rated attribute of Fripp and perhaps the reason that many of the property owners are here. Making sure that the beaches are pristine is the primary differentiating factor for Fripp Island.
Sixty four percent of the property owners who responded are satisfied with the current condition of the beaches. General comments about the beach conditions and future improvements included:
•
Need to keep the beaches clean; perhaps "drag" the beaches every day
•
Add more trash cans and dog clean up stations
•
Maintain the beach and crossovers
•
Provide adequate parking at beach crossovers
•
Control erosion
•
Provide better access and especially handicap access
•
Provide better safety and security for the beach
•
Have a beach renourishment program
Specific comments that need action by the FIPOA include beach access, handicap access, safety and security, control of dogs, and the availability of trashcans. As more people come to Fripp, the care and maintenance of the beaches will become a greater problem. We anticipate that more funding will be needed for the care of the beaches.
A "gap" analysis (the importance score - the satisfaction score) gives a management metric for the level of concern with the beaches. The gap for the beaches is 34%; a high level of concern, and one to keep in mind as any decisions are made about the quality of life on Fripp Island. FIPOA should enforce the rules regarding use of the beach and post guidelines about the beach. A beach-cleaning program is a possibility for future action.
Concerns with Fripp Development, Quality of Life, and the Wildlife Environment.
Closely related to the beaches were the responses relating to the quality of life on Fripp. The visual below shows the level of concern with the quality of life on Fripp. Ninety three percent of respondents found the issue important.
Specific comments from the respondents related to maintaining the natural feeling of Fripp and its status as a wildlife preserve. Many respondents expressed the opinion that preserving this unique feeling is an important part of Fripp and has implications for future development on the Island. Eight five percent of respondents were concerned with the issue. The infrastructure at build-out results of the study are presented below:
Concerns with Amenity Ownership and Level of Interest in Purchasing Amenities.
The two charts below show the concern with a possible change in amenity ownership as the Island reaches full development and the interest of the property owners in purchasing the amenities from the Fripp Island Resort. Of those who responded, 70% were concerned about amenity ownership and 59% were interested in having the owners purchase the amenities.
III. Areas of Responsibility Fripp Island Property Owners Association
Roads, Bridges, and Drainage.
The stewardship of the roads and bridges on Fripp Island appears to be one of the most important infrastructure responsibilities of the FIPOA. The care and maintenance of the roads and bridges adds value, security, and safety to the property owners on the Island. All 852 respondents answered this area of questions. Seventy eight percent of respondents found roads and drainage important and 47% were satisfied.
With respect to bridges 91% found the topic important and 85% are satisfied with the maintenance of them.
The importance/satisfaction gap for roads, drainage and bridges is 6%. This finding indicates not a large problem, but one that may require more attention in the future.
The issues and suggestions reported in the survey regarding roads, drainage and bridges by the property owners include:
•
Pave all roads
•
Fix pot holes faster
•
Charge owners for paving
•
Poor drainage on Porpoise and Marlin
•
PSD should own roads
•
Shoulders messy
•
Repave all of Tarpon
•
Rock Beauty received lots of requests for paving
•
Overweight vehicles cross Fiddlers Bridge
Common Grounds and Playgrounds.
The results of the survey on common grounds, playgrounds, and lakes are presented in the graphic representations below:
Lakes, Lagoons.
The care and maintenance of common grounds, playgrounds, lakes and lagoons add to the general ambiance of the Island as an open natural area. Sixty six percent of respondents feel these are an important aspect of Island life and 60% of them are generally satisfied with the current conditions. The "gap" between importance and satisfaction for these two variables is 6% and 7% respectively.
Some specific comments about these areas include:
•
Improve Island entry landscaping
•
Davis Love Park is awesome - fix soft landing under slide to better cushion and add restroom
•
Keep island cleaner - area behind FIPOA building
•
Leaving trimmed material where it falls is not good
•
Watch where leaves blow
•
More basketball courts
•
Redo par course
•
Bike paths are important
•
Lakes need to be cleaned
•
Keep fountains going all day
Management of Public Crossovers.
Public crossovers especially at the beach are an important aspect of life on Fripp and the responsibility of the FIPOA. The pie charts below present the opinion of the property owners regarding the crossovers.
Eighty two percent of respondents thought the crossovers were important and 52% were satisfied. The importance to satisfaction "gap" for crossovers was 29% - an area for concern. The specific comments are summarized:
•
Beach accesses are well maintained
•
Too many crossovers
•
Need more trash cans and signage at crossovers
•
Use better materials to save dollars
•
Reopen closed crossovers
•
Need more parking at crossovers.
The funding of the crossovers and their maintenance are the responsibility of the FIPOA. The care of this area will be a funding concern of the future.
Traffic, Parking, Fines, and Proposed Limitations on Vehicles.
The whole area of traffic, parking, and limitation on vehicles correlates to the quality of life issue on Fripp Island. The purpose of this section of the report is to discuss the parking and related problems both current and future on Fripp Island.
Many property owners reported their opinion about the adequacy of parking on Fripp and their satisfaction with the current parking situation. The charts below reflect these data. In parking, 62% of owners who responded stated that they found it important, 42% were satisfied with the current parking situation. The "gap" on these data are 20%, indicating a concern about the current parking situation.
There is, a greater level of concern about the traffic and parking areas during the summer resort season. This level of concern data collected from the respondents is presented below. Fifty one percent of those who responded were concerned about the number of cars, 49% thought the number of mopeds was important, and 37% were concerned about the number of golf carts.
The qualitative comments collected from the property owners about this area are listed below:
•
Homeowners are putting up their own no parking signs
•
Make it too restrictive and no one will come
•
Rock Beauty folks feel put upon crowds, dust, and traffic
•
No roadside or yard parking
•
Need more areas like Rock Beauty
•
Need more golf car parking at beach
•
High guest count property should accommodate all cars on their lot
•
Beach Club in summer a nightmare
•
Only golf carts at beach access
•
No boat parking available
Charts regarding the concerns over limiting beach parking in season are listed below
Should Rental Guests Pay for the Cost of Services?
Sixty percent of owners who responded to this question felt that rental guest should be charged a fee. Since most of these parking and traffic issues are caused by the heavy inflow of people during the resort season, the study respondents felt that rental guests should pay for the cost of services.
Safety and Security Issues.
There were 852 respondents to the two Security questions. Ninety-five percent of the respondents felt that safety and security was very important, and 87% were satisfied with the level of service. Safety and security issues are a strong area of importance to Fripp property owners. The charts below present the data on this issue.
The data in these charts speak for themselves. Future funding for the safety and security issues are important.
IV. Areas of Fripp Island Resort Responsibility:
Dining Facilities on the Island.
Seventy eight percent of those responding felt that the dining facilities on the Island are important and only 20% responded that they are satisfied with the dining experience.
There were many specific comments in the survey about the restaurants and the dining opportunities. The consensus of their opinions is summarized below:
•
Many feel that property owners and renters should be able to utilize the restaurants without being club members
•
Operations and staff need improvement at Beach Club, Bonito Boathouse and Sand Bar
•
Quality and consistency of food needs to improve
•
Restaurants are a huge disappointment - pricey, poor service, cold and repetitive food, poor management
•
Food very good at beach club
Golf Courses and Facilities.
Sixty six percent of respondents felt this was an important topic and of those responding 60% were satisfied with the golf experience. The charts below present the respondents' opinions regarding the importance and satisfaction with the golf courses owned and managed by the Fripp Resort.
There were very few specific comments from the respondents regarding golf, but at least one person said:
•
I'm unhappy with the two-tiered green fee system
•
We would like to make tee times more than 30 days in advance so that we can plan for family groups coming in
•
I would like to see golf package deals for non-residents
•
I would like to be able to use the golf facilities without being a member of the club
Tennis Facilities.
Thirty percent of the respondents felt this was an important activity area and were 33% satisfied with this aspect of the Fripp Club.
No comments were received about the tennis program.
Marina Facilities.
45% of respondents felt this issue was important to them, and 42% are satisfied with the Marina. The charts regarding the marina data are presented below:
There were very few specific comments about the Marina, but here they are:
•
More space required for visitors' boats
•
Lewis does a wonderful job
Workout Facilities.
47% of respondents felt this was important to them, and only 28% were satisfied with the current facility.
Summarized comments below:
•
We need a first class gym on this island…current facility sucks
•
We need jogging maps, with distances noted, spa services, and a full service fitness center
•
Need fitness equipment that works
•
This is a major issue for us…the facility needs to be brought into the 21st century.
Swimming Pools.
Of the 850 responses regarding the pools 645 respondents felt these are popular venues and important to Fripp property owners. Seventy six percent felt that pools were important and 37% were satisfied with the current pool situation and experience.
The charts regarding the importance and satisfaction with pools are presented above.
Some specific comments regarding the pools are presented below:
•
Beach and Cabana Clubs can be better maintained. Pools, hot tubs, furniture, buildings, restrooms, and sidewalks are all in need of repair.
•
The pool facilities are stressed to capacity in the summer
•
Bathroom doors don't lock
•
Staff can be more attentive
Recreation Activities and Amenities.
Very few comments were specific to the recreation activities. Most of the comments were focused on the amenity card policy and process, about which the survey did not ask any questions. These are summarized below.
1.
Amenity fees are too high
2.
Amenity management is now running smoothly
3.
We would love to see homeowners purchase all or part of the amenities
4.
How about different levels of membership?
5.
Never give in to pressures to make this island anything but private.
6.
The amenity process is too complicated, extensive and expensive.
7.
Why the increase in club fees, but no improvement in quality of amenities?
Long Range Planning Committee Recommendations:
Appendix I: Gap Ratings and Bar Chart
| Q # | Question | # 4&5 Resp |
Importance | Satisfaction | Gap |
| 22 | Beach | 834 | 98% | 64% | 34% |
| 26 | Safety and Security | 813 | 95% | 87% | 8% |
| 28 | Security Gate manned 24/7 | 795 | 94% | 90% | 4% |
| 54 | Quality of life | 795 | 93% | ||
| 16 | Bridges | 778 | 91% | 85% | 6% |
| 55 | Island infrastructure @ build out | 719 | 85% | ||
| 24 | Public crossovers | 699 | 82% | 52% | 30% |
| 14 | Roads and drainage | 662 | 78% | 47% | 31% |
| 34 | Dining facilities | 661 | 78% | 20% | 58% |
| 44 | Swimming pool | 645 | 76% | 37% | 39% |
| 56 | Change in amenity ownership | 596 | 70% | ||
| 18 | Common grounds and playground | 567 | 66% | 60% | 6% |
| 36 | Golf facilities | 558 | 66% | 60% | 6% |
| 30 | Adequate parking | 533 | 62% | 42% | 20% |
| 32 | Fines for traffic violations | 517 | 61% | 48% | 13% |
| 52 | Rental guests assessed fees | 492 | 60% | ||
| 57 | Owners purchasing the amenities | 504 | 59% | ||
| 20 | The lakes | 475 | 56% | 49% | 7% |
| 46 | Number of automobiles | 530 | 51% | ||
| 47 | Number of mopeds | 415 | 49% | ||
| 42 | Work-out facilities | 398 | 47% | 8% | 39% |
| 53 | Full time resident decline | 392 | 46% | ||
| 40 | Marina facilities | 383 | 45% | 42% | 3% |
| 48 | Number of golf carts | 316 | 37% | ||
| 50 | Beach access parking be limited | 307 | 36% | 22% | 14% |
| 49 | Vehicles be limited | 297 | 35% | ||
| 38 | Tennis facilities | 253 | 30% | 33% | -3% |
Appendix II: Fact Sheet
| Range Planning Committee - Fripp Product Inventory | DATA |
| Housing and Homes | |
| Number of Current Houses | 1263 |
| Number of Current Condos | 340 |
| Number of Current Condos w/ full time owners | 18 |
| Number of Year Round Residents | 622 |
| Number of Year Round occupied homes | 311 |
| Number of vacant single family lots (not owned by Fripp Resorts or other multi unit developers) | 524 |
| Number of Potential Fripp Resort/ other developer single family undeveloped lots | 13 at Preserve, "5 house on range" |
| Wardle Family Development (Turtle Dunes) | 86 condos in Turtle Dunes, 10 on Wahoo, 3 on 15th hole, 148 in Beach Club area = 247 |
| Other multi-unit/home potential development | 87 in Springtide (max) |
| Total Allowable Build Out | 2800 |
| Crossovers | 31 open |
| Safety and Security | |
| Number of Full Time Security | 13 |
| Number of Full Time Fire | 1 |
| Number of Part time Fire | 21 (3 per shift per day, min staff 2) |
| Number of Part time Security | 3 |
| Number of Security vehicles | 5 |
| Number of Fire vehicles | 2 pump, 1 truck, 2 admin, 1 beach, 1 jet ski |
| Number of Ambulances | N/A |
| Number of Fripp Security Incident calls | 66 per Week/ 286 per Month |
| Number of Fripp Fire/Ambulance Calls | 250 yr |
| Number of off island Fire/ Ambulance Calls | 10 to 15 per yr |
| Number of Sea Rescue Calls | avg 40 to 60 per year |
| Vehicles and Traffic | |
| Number of auto/truck owner stickers issued | 6200 for 2006-2008 |
| Number of auto/truck owner stickers issued - full time owners | 1099 |
| Number of auto/truck owner stickers issued - part time owners | 5101 |
| Number of contractor stickers issued | 633 |
| Daily vehicle count owner/guests | 72 avg in '06 |
| Daily vehicle count cont/vendors | 43 avg in '06 |
| Daily vehicle count island daily employees (all employers other than contractors) | these have decals - so it's annual 1200 |
| Parks | |
| Audubon Park | N/A |
| Davis Love Park | N/A |
| Fripp Club | |
| Number of Full resident Family members | 102 |
| Number of Full resident Single members | 16 |
| Number of Golf resident Family members | 5 |
| Number of Golf resident Single members | 0 |
| Number of Racquet resident Family members | 2 |
| Number of Racquet resident Single members | 2 |
| Number of Social resident Family members | 77 |
| Number of Social resident Single members | 25 |
| Number of Full Non- Resident Family members | 497 |
| Number of Full Non- Resident Single members | 45 |
| Number of Racquet non- resident Family members | 4 |
| Number of Racquet non- resident Single members | 0 |
| Number of Social Non- resident Family members | 433 |
| Number of Social Non-resident Single members | 59 |
| Number of Inactive Memberships | 131 |
| Number of Dining Memberships | 91 |
| Number of Patron Memberships | 21 |
| TOTAL MEMBERSHIP | 1510 |
| Number of amenity cards issued | FIR tracks charging ones only 52,000 in 2006 - 1000 per week |
| Amenities | |
| Golf Carts/Scooters/Mopeds | |
| Golf Cart rental by week | Excursions: 225/Sutcliffe: 20-25 in season, 1-5 off season |
| Scooter/Moped Rental by week | zero in winter, 50 summer |
| Number of Registered owner golf carts | 475 |
| Fitness Center | N/A |
| Golf Courses | Avg by week or month |
| Group Golf Numbers 2006 Ocean Point | 25162, - 12,366 members |
| Group Golf Numbers 2006 Ocean Creek | 21549, - 10,238 members |
| Marina | |
| Number of available boat slips | 65 |
| Number of boat slips rented/occupied | from 30 to 63 |
| Capacity of indoor boat storage | 85+ |
| Capacity of outdoor boat storage | 10+ |
| Launches | daily/weekly |
| Pools | Capacity |
| Marina | 35 |
| Cabaña Club Oval | 50 |
| Cabaña Club Lagoon | 85 |
| Cabaña Club Kiddie | 35 |
| Cabaña Club hot tub | 8 |
| Olympic | 205 |
| Adult | 60 |
| Beach Club Kiddie | 20 |
| OP | 75 |
| OP Kiddie | 20 |
| Restaurants and Food | |
| Seating capacity of Boat House | 200+ |
| Seating capacity of beach club | 120 |
| Seating capacity of Cabaña Club | 62 inside, 200+ around deck and pool |
| Seating capacity of Ocean Point Grill | 75 in and out |
| George Cobb Room | 30 |
| Ocean View Room | 40 |
| Tidal Hall | 90 |
| Creek House | 180 |
| Peg-Legs | 50-120 |
| Pavillion Tent | 250-300 |
| Marina Deli | N/A |
| Golf Course Beverage Carts | N/A |
| Sand Bar | N/A |
| Little Dipper | N/A |
| 19th Hole | N/A |
| Hours of Operation of all food amenities | Varied |
| Average Diners Served by restaurant by week or month | N/A |
| Retail | |
| Fripp Ship | N/A |
| Grocery Store | N/A |
| Retail at Beach Club | N/A |
| Mangoe's | N/A |
| Retail at Marina | N/A |
| Retail at OC pro shop | N/A |
| Retail at OP pro shop | N/A |
| Tennis | |
| Number of Tennis Courts in use | 8 clay, 2 hard |
| Number of Regular Tennis Members | 6, no new memberships offered |
| Dataw | |
| Fripp dining members | 42 |
| Avg visit per member | 7.9 |
| Avg spent (excl service chg) | $291.52 |
| Total avg check (excl service chg) per visit | $36.91 |
Appendix III: 2008 Survey Questions as PDF